DCLive accessibility statement
This statement covers event viewing, registration, password and personal viewing-link pages on the DCLive streaming platform. It was prepared and updated on 4 November 2026. DCLive is responsible for the platform interface; event organisers are responsible for the content they publish and the accessibility services agreed for their events.
Accessibility status
The service partially meets the WCAG 2.1 level A and AA requirements referenced by the Finnish Act on the Provision of Digital Services and EN 301 549. The content-related limitations are described below.
Using the service
- The “Skip to content” link takes you to the main content. Use Tab and Shift+Tab to move between controls. Buttons work with Enter or Space, and Escape closes the language menu.
- The video player provides play/pause, volume and full-screen controls. Its controls appear when they receive keyboard focus. If a caption track is attached to the recording, you can select it in the player’s subtitles menu.
- Registration fields have labels and required fields are marked. Validation errors identify the affected fields, and keyboard focus moves to the error summary.
- After registration, you open the viewing page yourself using a link when the live stream or recording is available. The thank-you page does not navigate automatically. The event countdown can also be hidden.
- Pages adapt to different screen sizes and can be enlarged using the browser’s zoom controls. The globe menu offers the event’s available content languages. The interface supports Finnish, English and Swedish; other content languages use the English interface.
Captions and event organisers’ responsibilities
Captions are added to recordings when ordered by the event organiser. Where the organiser and the published recording are subject to statutory accessibility requirements, the organiser must ensure that compliant captions are included in the publication. Delivery, languages, scope and schedule are agreed with DCLive. Captions can also be ordered voluntarily.
The organiser is responsible for the accessibility of its published content and for identifying the requirements that apply to that content. DCLive provides the agreed services and the platform’s technical support for captions.
Live broadcasts and recordings have different legal requirements. When a live broadcast is retained as a recording, the organiser must account for the requirements and deadlines that apply to recordings.
Content-related limitations
- Not all recordings have an attached caption track (WCAG 1.2.2). Caption availability and language depend on the material supplied and the services ordered for the event. If the recording you need has no suitable captions, contact the organiser of that event.
- Event organisers define their event texts, images, colours and background images. These choices affect text contrast, image alternatives and the accessibility of the event’s materials. The platform’s shared interface does not make all organiser-supplied content equivalent in accessibility.
Assessment and maintenance
This statement is based on DCLive’s internal assessment on 4 November 2026. The checks covered page structure and language markup, keyboard operation, registration errors, player controls, captions selection and automatic navigation. Automated browser checks covered 55 view/language combinations and 84 views using 12 published event themes. Layout and increased text spacing were checked at widths of 320, 640 and 1280 CSS pixels. Accessibility feedback and changes to the service inform subsequent updates to this statement.
Accessibility feedback and alternative access
DCLive is responsible only for the accessibility of the platform. Send feedback about the interface or player to tuki@dclive.fi. Requests concerning event content, captions, supplementary materials or alternative ways of accessing the content must be addressed to the organiser of the relevant event. DCLive support does not decide on additional services or content provided by the organiser. We respond to accessibility feedback about the platform within 14 days.
- Include the page address without your personal viewing key.
- Describe which action or content caused the problem and the format in which you need the information.
- If useful, state your device, browser and assistive technology. Do not send passwords or other access credentials.
Supervisory authority and your rights
If you do not receive a reply within 14 days or are dissatisfied with the response, you can submit an accessibility complaint or request clarification from the Finnish Transport and Communications Agency Traficom. Its website explains the procedure and how the matter is handled.